Shipping policy

Last updated: May 21, 2026

Beautifully Glammed Inc. is a local business based in Toronto, Ontario, Canada. This Shipping Policy explains how we handle processing, shipping, and delivery of your orders.

1. Processing Times

  • Orders are processed on business days (Monday–Friday, excluding holidays).
  • Most orders are processed within 1–3 business days after payment is received.
  • During busy periods, sales, or holidays, processing times may be slightly longer.

If there is any delay with your order, we will do our best to let you know by email.

2. Local Pickup

  • Local pickup may be available for customers in the Greater Toronto Area.
  • If offered at checkout, you can select "Local Pickup" as your delivery option.
  • Once your order is ready, you will receive an email or text with pickup details, including location and time window.
  • Please bring your order confirmation and a valid ID when picking up your order.

If you need to change your pickup time, contact us before arriving.

3. Shipping Methods & Carriers

  • We ship orders within Canada using trusted carriers such as Canada Post and other local couriers.
  • The available shipping options will be shown at checkout based on your address.
  • Standard and/or expedited options may be available depending on your location.

We reserve the right to change carriers if needed to ensure safe and timely delivery.

4. Shipping Fees

  • Shipping fees are calculated at checkout based on your order total, weight, and delivery address.
  • Any promotions or free shipping offers will be clearly shown at checkout when applicable.
  • Shipping fees are non-refundable unless your order is cancelled before it is shipped or where required by law.

5. Delivery Times

  • Estimated delivery times are provided at checkout and are based on the carrier's guidelines.
  • Standard delivery within Canada typically takes 3–10 business days after your order has been shipped, depending on your location.
  • These are estimates only and are not guaranteed. Weather, holidays, and carrier delays may affect delivery times.

Once your order has shipped, it is in the carrier's hands and may be subject to delays outside of our control.

6. Order Tracking

  • When your order ships, you will receive a shipping confirmation email with a tracking number (if tracking is available for your chosen method).
  • You can use this tracking number on the carrier's website to follow your delivery.

If you do not receive a tracking email, please check your spam/junk folder or contact us.

7. Wrong Address or Missed Delivery

Wrong or incomplete address

  • Please make sure your shipping address is correct at checkout.
  • If you notice an error, contact us immediately at info@beautifullyglammed.com or 437-999-8075.
  • If an order is shipped to an incorrect address provided by you, we are not responsible for the package and any additional shipping costs to resend the order will be your responsibility.

Missed delivery / unclaimed packages

  • If a package is returned to us because it was unclaimed, refused, or multiple delivery attempts failed, we can reship it once additional shipping fees are paid.
  • If you choose not to have the order reshipped, a refund may be issued for the product cost only (shipping fees are non-refundable), provided the items are returned to us in resellable condition.

8. Damaged, Missing, or Lost Packages

Damaged items

  • If your order arrives damaged, please contact us within 48 hours of delivery.
  • Include your order number, photos of the packaging and damaged items, and a brief description of the issue.
  • We will review your claim and may offer a replacement, store credit, or refund, as appropriate.

Missing items

  • If an item is missing from your order, contact us within 48 hours of delivery with your order number and details.
  • We will investigate and correct the issue as quickly as possible.

Lost packages

If your tracking shows "delivered" but you did not receive your package, please:

  • Check with household members, neighbours, or your building management.
  • Check around your property and any safe drop locations.
  • Contact the carrier directly to open an investigation.

Once a package is marked as delivered by the carrier, we are limited in what we can do, but we will do our best to support you in resolving the issue.

9. International Shipping

We offer international shipping to select countries. Customers are responsible for any customs duties, import taxes, or additional fees charged by their local authorities.

If this changes in the future, we will update this policy.

10. Contact Us

If you have any questions about this Shipping Policy or your order, please contact us:

  • Email: info@beautifullyglammed.com
  • Phone: 437-999-8075
  • Business Name: Beautifully Glammed Inc.
  • Location: Toronto, Ontario, Canada